Speaking Human

Speaking Human

If you google “copywriting formulas” or even “copywriting best practices,” you’ll find millions of articles — some of which have some decent advice. Google “persuasive copywriting,” and the results will be more mixed — with some articles pointing you to ways you can...
The Cost of Poor Communication

The Cost of Poor Communication

When it comes to effective communication, technology copywriting isn’t an exception. To get your point across without alienating your reader, clarity is key. Michael Pratt, professor of management and organization at Boston College puts it this way: “If people don’t...
How Great Design Can Kill an Email

How Great Design Can Kill an Email

Recently I’ve noticed a trend in emails coming from technology companies: big, heavily designed email headers. At first glance, you wouldn’t think this trend was a bad thing. After all, strong visual design can be captivating — and of course, who wouldn’t...